Frequently Asked Questions

Everything about our virtual coin toss experience.

No, this is a symbolic online experience only.
We make no guarantees. Wishes are symbolic for entertainment purposes.
Payments are final and non-refundable, except as required by law.

Privacy Policy

TreviFountain.org - Privacy Policy

Effective Date: August 16, 2025

This Privacy Policy explains how TreviFountain.org (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our website. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you use our website to make a wish and payment, we may collect:

  • Your name (if provided)
  • Your wish (the text you submit)
  • Your email address (for confirmations, if selected)
  • Payment details (processed securely through our payment provider — we do not store credit card information)
  • Technical information such as browser type, IP address, and site usage data (for analytics and performance improvements)
  • Contact Form Submissions: When you use our contact form, we collect the information you choose to provide (such as your name, email address, and message). This information is used solely to respond to your inquiry and will not be shared, sold, or used for unrelated purposes without your consent.”

We only collect information necessary to process your request and improve your experience.

2. How We Use Your Information

We use the information we collect to:

  • Process your payment
  • Send you a confirmation of your wish (if applicable)
  • Maintain records for financial, legal, and security purposes
  • Improve our website and services
  • Comply with legal or regulatory requirements

We do not sell, trade, or rent your personal information to third parties.

3. Cookies

Our website may use cookies to:

  • Remember your preferences
  • Track anonymous visitor data (such as page views and time spent on site)
  • Improve website functionality and performance

You may disable cookies in your browser settings, but some site features may not function properly.

4. Third-Party Services

Payments on our website are processed through trusted third-party providers (e.g., Stripe, PayPal, or similar). These providers may collect and process personal and financial data in accordance with their own privacy policies. We recommend reviewing their policies for further information.

We may also use third-party analytics services (such as Google Analytics) to better understand website traffic and improve our services.

5. International Visitors

Our website is operated in Canada. If you access our services from outside Canada, you acknowledge and agree that your information may be processed and stored in Canada under Canadian privacy laws, which may differ from the laws in your country.

6. Legal Disclosure

We may disclose information if required to do so by law or if necessary to protect our rights, property, or safety, or that of others.

7. Your Rights & Choices

  • You may choose not to receive confirmation emails.
  • You may contact us at any time to request access to or deletion of your personal information, subject to legal and financial record-keeping obligations.
  • You may opt out of cookies by adjusting your browser settings.

8. Canada Anti-Spam Law (CASL) Compliance

We comply with Canada’s Anti-Spam Legislation (CASL). Any emails sent by us will clearly identify our business, include our contact details, and provide a simple way to unsubscribe.

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date. Continued use of our website after updates constitutes acceptance of the revised policy.

11. Contact Us

  • 📧 Contact Form
  • 🌐 trevifountain.org

Last Updated: August 16, 2025

Terms & Conditions

TreviFountain.org - Terms & Conditions

Effective Date: August 16, 2025

Welcome to TreviFountain.org (“we,” “our,” or “us”). By accessing or using this website, you agree to be bound by the following Terms and Conditions. If you do not agree, you should not use this website.

1. General Use

  • This website and its services are provided for entertainment purposes only.
  • TreviFountain.org is not affiliated with, endorsed by, or associated with the actual Trevi Fountain in Rome, Italy.
  • All wishes submitted through this website are symbolic. We make no guarantee, representation, or promise that wishes will be fulfilled, in whole or in part.

2. Age Restriction

You must be at least 18 years old, or have parental/guardian consent, to use this website and submit payments.

3. Payments and Refunds

  • Payments made through this website are considered final and non-refundable, except where required by law.
  • Since our service consists of a symbolic, entertainment-based act (recording and confirming your wish), the service is considered delivered once your wish is submitted and payment is processed.
  • Refunds will not be issued based on the outcome of any wish.

4. Intellectual Property

  • All content, design, graphics, logos, and text on this website are the property of TreviFountain.org or its licensors.
  • Reproduction, redistribution, or unauthorized use of any material is prohibited.

5. Limitation of Liability

  • We shall not be liable for any damages, losses, or claims arising from the use of this website, including reliance on the symbolic act of making a wish.
  • We are not responsible for any indirect, incidental, or consequential damages, including loss of opportunity, profit, or emotional distress.

6. Third-Party Links and Services

  • This website may include links to third-party websites or services. We are not responsible for the content, accuracy, or availability of those external sites.
  • Payments and data processing may involve third-party providers, who have their own terms and privacy practices.

7. Cookies

This website may use cookies to improve user experience and analyze traffic. You may disable cookies in your browser settings, but certain features may not function properly.

8. Governing Law

Your use of this website and any dispute arising from it is subject to the laws of the Province of Ontario, Canada, and applicable Canadian federal law.

9. Changes to Terms

We reserve the right to update or change these Terms and Conditions at any time. Continued use of this website after changes are posted constitutes your acceptance of the revised Terms.

10. Contact Us

  • 📧 Contact Form
  • 🌐 trevifountain.org

Last Updated: August 16, 2025